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Travel Safety Information

Emergency contacts, health info & safety guidelines

Travel Advisory: Sri Lanka is currently safe for tourism. Check your government's advisories for updates.

Emergency Contacts

Police Emergency

119

For all police-related emergencies

Ambulance / Fire / Rescue

110

Medical emergencies, fire services, and rescue operations

Sri Lanka Tourism Hotline

1912

24/7 tourist information and assistance (English-speaking)

Tourist Police (Colombo)

+94 11 242 1052

Dedicated tourist assistance and emergency support

Tourist Police (Kandy)

+94 81 222 2222

Tourist assistance in Kandy area

Tourist Police (Galle)

+94 91 222 2222

Tourist assistance in Galle area

Suwa Seriya Ambulance

1990

Free nationwide ambulance service

National Hospital Accident Service

+94 11 269 1111

Road accidents and trauma emergency services

Government Information Center

1919

General government services and information

Safety Tips

Traveling Without a Guide

Solo
  • Use UBER or PICK ME apps for transparent, fixed-rate transportation
  • Download offline maps before visiting remote areas - internet can be unreliable
  • Research locations beforehand - check current conditions, accessibility, and seasonal access
  • Ask locals or hotel staff about road conditions and weather before heading out
  • Carry a physical backup of important information (addresses, phone numbers)
  • Share your itinerary and expected return time with someone
  • Have emergency contacts saved and keep phone charged
  • Learn basic Sinhala/Tamil phrases - helps in rural areas with limited English

Entrance Fees & Costs

Costs
  • Many national parks, temples, and heritage sites require entrance fees
  • Fees vary significantly for locals vs foreign visitors
  • Some locations charge extra for parking, photography permits, or guided services
  • Always ask for official price lists or documentation when available
  • Compare prices from multiple sources - avoid street vendors for major purchases
  • Use official channels or registered tour operators when possible
  • Ask your guide about discounts for students, seniors, or groups
  • Budget appropriately to avoid surprises at the site

Transportation Safety ⚠️

Transport
  • ⚠️ USE UBER or PICK ME apps - transparent pricing, driver accountability, and safety tracking
  • ⚠️ Some taxi drivers may charge excessive amounts to foreigners - apps prevent this
  • ⚠️ Road safety is a major concern - Sri Lanka has high accident rates
  • ⚠️ Never hang out of train doors for photos - MULTIPLE TOURIST DEATHS reported
  • App benefits: upfront fares, no negotiation, driver ratings, digital payment, GPS tracking
  • Download ride apps and set up accounts BEFORE you travel
  • Verify driver's name and vehicle details match the app before getting in
  • Share your ride details with someone you trust
  • Sit in the back seat and keep valuables secure
  • If using traditional taxis, use official taxi stands or have hotel call one
  • Left-side driving - very different if you're from right-side driving country
  • Night driving is dangerous - poorly lit roads, erratic drivers, animals

Health & Dietary Precautions

Health
  • ⚠️ Tap water is generally chlorinated and safe, but bottled water is recommended for taste
  • ⚠️ Avoid ice in local establishments - may be made from tap water
  • ALLERGIES: Inform your guide about all food allergies (nuts, shellfish, dairy, gluten)
  • MEDICAL CONDITIONS: Disclose heart conditions, asthma, diabetes, mobility limitations
  • Carry medications in original containers with labels - know generic names
  • Recommended vaccinations: Hepatitis A, Typhoid, Tetanus (consult doctor 6-8 weeks before)
  • Dengue fever risk throughout the country - use DEET-based mosquito repellent
  • Rabies exists - avoid contact with dogs, monkeys, and stray animals
  • Use SPF 50+ sunscreen - UV index is very high near equator
  • Stay hydrated - drink 2-3 liters of water daily in tropical heat
  • Your guide can adjust itinerary for your health needs and identify nearby medical facilities

Scams & Traveler Awareness ⚠️

Scams
  • ⚠️ Most Sri Lankans are genuinely kind and welcoming - but small number of scammers exist
  • GEM SCAM: Elaborate scheme to sell 'investment gems' - NEVER buy gems to resell at home
  • Common scams: inflated taxi fares, gem fraud, overpriced tours, unauthorized guides, fake currency
  • Scammers target tourists who appear inexperienced or unfamiliar with local norms
  • Keep valuables secure - avoid displaying expensive items
  • Use registered taxis or ride-sharing apps (UBER/PICK ME)
  • Book tours through reputable, established operators only
  • Verify credentials and licensing of your tour guide
  • Avoid walking alone in unfamiliar areas, especially after dark
  • Be skeptical of unsolicited offers or 'special deals'
  • Trust your instincts - if something feels off, it probably is
  • Share your itinerary with someone you trust

General Safety

General
  • Keep copies of passport, visa, and insurance documents - store separately from originals
  • Register with your embassy if staying for extended periods
  • Stay aware of your surroundings, especially in crowded areas
  • Use hotel safes for valuables - avoid displaying expensive jewelry and electronics
  • Keep emergency numbers saved in your phone and carry a physical card
  • Share your itinerary with family/friends at home
  • Download offline maps - internet can be unreliable in rural areas

Beach & Ocean Safety ⚠️

Beach
  • ⚠️ DANGEROUS RIP CURRENTS - many tourist drownings each year
  • ⚠️ Swim only at beaches with lifeguards on duty
  • Obey warning flags: Red = no swimming, Yellow = caution, Green = safe
  • Monsoon seasons bring rough seas - check before swimming
  • Never swim after consuming alcohol
  • Watch for jellyfish (seasonal) and sea urchins
  • If caught in rip current: swim parallel to shore, not against current
  • Check with locals about safe swimming areas - conditions vary

Wildlife Safety ⚠️

Wildlife
  • ⚠️ Wild elephants kill people every year - maintain 50m+ distance minimum
  • ⚠️ Venomous snakes exist - watch where you step, especially at night
  • If bitten by snake: do NOT cut wound, keep calm, get to hospital immediately
  • Monkeys can be aggressive - secure belongings and don't feed them
  • Crocodiles present in some rivers and lagoons - don't swim in freshwater
  • In safari vehicles: stay seated, no sudden movements, follow guide instructions
  • Leopards are shy but present in national parks - extremely rare attacks
  • Mosquitoes carry dengue - use repellent, especially dawn and dusk
  • Do NOT smile at monkeys (showing teeth is a sign of aggression)
  • Secure all food and bags - macaques are expert thieves at temples

Leeches 🩸

Wildlife
  • Common in wet forests and tea plantations (especially rainy season)
  • Wear leech socks or long thick socks tucked into trousers
  • Salt or soapy water makes them drop off
  • Bites are harmless but bleed profusely due to anticoagulant
  • Don't pull them off forcefully - can leave teeth/cause infection

Natural Disaster Awareness

Natural
  • TSUNAMI WARNING: If sea rapidly recedes, move to high ground immediately (2004 tsunami reference)
  • Monsoon seasons: SW monsoon (May-Sep) affects west/south; NE monsoon (Oct-Jan) affects east/north
  • Flash floods and landslides possible in hill country during heavy rain
  • Lightning strikes common during storms - avoid open areas and tall trees
  • Check weather forecasts before travel, especially to hill country
  • Have evacuation plan if staying in coastal areas

Women Travelers Safety

Women
  • Sri Lanka is generally safe for women but precautions advised
  • Dress modestly to reduce unwanted attention - cover shoulders and knees on public transport, small towns, rural villages
  • NEVER wear transparent clothing - cultural differences will attract unwanted attention
  • Women traveling alone should especially dress conservatively
  • Staring is common and can be uncomfortable - sunglasses help
  • While people are generally hospitable, small groups of bad people exist like everywhere - stay alert
  • Avoid isolated areas alone, especially after dark
  • Use registered taxis or ride-sharing apps (UBER/PICK ME) at night
  • Women-only train compartments available on some services
  • Verbal harassment (calling out, comments) can occur - ignore and walk away
  • Hotel room safety: use all locks, don't open door to strangers
  • Report any incidents to police (119) or tourist police (1912)
  • Solo female travelers report positive experiences with common-sense precautions
  • Swimwear and bikinis are fine at the beach but cover up when away from beach

Heat & Heatstroke Prevention

Health
  • ⚠️ It's easy to overheat in humid, tropical Sri Lanka
  • Wear a hat, sunglasses and sunscreen at all times outdoors
  • Drink enough water to avoid getting dehydrated (2-3 liters daily)
  • Rashes and prickly heat are common
  • More serious symptoms: nausea, dizziness, loss of coordination
  • Body temperature over 41°C are signs of heatstroke - seek medical help immediately
  • Take breaks in air-conditioned spaces during midday heat
  • Hill Country (Nuwara Eliya) offers cooler temperatures - daily mean of 15°C in December

Clean Water Safety

Health
  • Tap water is generally chlorinated and safe to drink
  • Some areas have 'Kiwul water' - distinct taste due to high hardness/mineral content
  • ⚠️ Avoid ice outside of tourist restaurants - may be made from tap water
  • Bottled water is cheap and widely available but bottles are not recycled
  • Better restaurants offer filtered water
  • Consider a portable purification system like a LifeStraw - better for the environment
  • Use bottled water for brushing teeth in rural areas
  • Ice in major hotels and established restaurants is usually safe

Health Threats Overview

Health
  • Sri Lanka is malaria-free but mosquito-borne dengue fever remains a problem
  • Use DEET-based mosquito spray - can be hard to find in Sri Lanka outside Colombo
  • Tourists have been killed by crocodiles and wild elephants - keep your distance
  • Take care when swimming - many beaches have steep drop-offs and undertows
  • Road accidents and drowning are the two biggest killers of tourists
  • Sunburn is common near the equator - use SPF 50+ sunscreen

Medical Facilities

National Hospital of Sri Lanka

Colombo (Regent Street)
011-269-1111
Government

Asiri Central Hospital

Colombo 05
011-452-3300
Private

Lanka Hospitals

Colombo 05 (Elvitigala Mawatha)
011-553-0000
Private

Durdans Hospital

Colombo 03
011-541-0000
Private

Teaching Hospital Kandy

Kandy (Peradeniya Road)
081-222-2261
Government

Karapitiya Teaching Hospital

Galle
091-223-4522
Government

District Hospital Matara

Matara
041-222-2261
Government

District Hospital Trincomalee

Trincomalee
026-222-2261
Government

Travel Insurance Recommended

We strongly recommend obtaining comprehensive travel insurance before visiting Sri Lanka. Make sure your policy covers:

  • Medical emergencies and hospitalization
  • Emergency evacuation
  • Trip cancellation/interruption
  • Lost or stolen belongings
  • Adventure activities (if applicable)
  • COVID-19 related incidents